Wednesday, October 28, 2009

Day 1

Interesting, viewing Eric and Dori's training. Very Baak-y: reflection, intimacy, honesty, authenticity. Safety. It went a bit awry at the end, but they pulled it out. Polling the participants they seem enthusiastic, but have reservations if this is something they can use. By the end of today, the second day, this should start to land with them.

An interesting measure of the company culture yesterday evening. A "brainstorm session" for the facilitators on "virtual learning." Very fast, incomplete, major assumptions and little processing. Using a "love meter" to rate presentation success with no conclusion. Felt like a game show. What struck me the most was 1) the absence of understanding or experience with virtual learning environments or terminology (or, worse, the entire concept), and 2) a lack of professional L&D jargon (one of many examples: instead of "evaluation" phase of learning, they named it "feedback"). Is it because of the bi-lingual approach (English, but with a heavy French influence)? Processing was left to an artist and a notulist. "What will happen with your summaries?" I asked. "I dunno," the notulist said, "I guess sent in an email." What? Not posted to the intranet? This says a lot.

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