Leadership lessons from Indian companies

RT @HarvardBiz: Leadership lessons from Indian companies: good preview of an very good articlehttp://bit.ly/bpzusc

The question is: can the rest of us learn from their practices? As Peter Cappelli astutely observes, the lessons are not new, and even though many are based on circumstances found unique to the Indian business environment, there are nevertheless inherent lessons.

Especially: measuring and tracking training and development and creating a real sense of social mission, whereby employees can feel that their work has impact can have clear influence on the culture and success of any company.

Introduction, Rev. Jesse L. Jackson

The following is an introduction speech for Rev. Jesse L. Jackson on the occasion of his visit to Europe during Diversity Tour 2010, organized and executed by Layla Zijp (GrapeVine Promotions International). The speech kicked off a press conference held at the Steinberger Kurhaus Hotel, the Hague (the Netherlands) on 4 February 2010.

I was born and raised in California, on the west coast of the US, in 1957. When I was coming of age in the 1960’s, the most prominent civil rights leader for us was César Chávez. As head and co-founder of the United Farm Workers, señor Chávez was the embodiment of the migrant workers’ struggle for basic human rights in California and the Southwest. He was, for us, the most visible figure in the struggle for human rights in general.

During his “Fast for Life” on August 21, 1988, Chávez was visited by the Reverend Jesse L. Jackson. Of course, by 1988, I had heard of Rev. Jackson and knew who he was. But Rev. Jackson was “East Coast” (according to Californians, pretty much everything east of the Rockies is “East Coast”). He was for the blacks; he was distant. Chávez was our man, la familia, the one fighting for la raza. Until that day in August, 1988.

There is an iconic photograph from that day that for many represents putting in perspective the local and regional struggle for migrant workers’ rights in the larger global struggle for human rights everywhere. It shows Chávez, weak and thin from 36 days into his hunger strike, sitting in a simple wooden chair in the dusty sunlight. Kneeling next to him in the dirt is Rev. Jackson. Chávez is passing a simple crucifix that represents his “Fast for Life” to Rev. Jackson. The two appear to be praying together. At this moment, not only is Rev. Jackson accepting the symbolism of shouldering Chávez’ struggle, he is also accepting the practice of the fast. From this moment, he himself begins a 3-day fast, going from this time forward with only water to sustain him, before passing the cause on to others. This symbolic struggle was then assumed by leaders across the country, which gave enormous attention to the workers’ struggle that Chávez advocated. After this, the plight of migrant workers in California became a national issue, thanks to the intervention of Rev. Jackson. But even more, for we “nativos” it symbolized a joining of forces. Jackson literally and figuratively offering his hand to Chávez, and to us, with a simple, “Hermano, sí se puede.”

And of course that gesture has now echoed across generations and across continents, to where, finally, a man also from a disadvantaged background and of color, ascended the steps to the White House using the same words, “Sí se puede,” – “Yes we can.”

And to me, and to millions of Latinos over the world, the circle was made complete when as one of his first significant and lasting decisions as Chief Executive, President Barack Obama nominated the first Hispanic to the US Supreme Court: Her Honor Sonia Sotomayor. The hand that Rev. Jackson reached out to César Chávez was then offered to Barack Obama, and then through him to maestra Sotomayor. The circle is complete, and we are all stronger for it.

It is with great honor and humility that I introduce to you the pre-eminent civil rights leader of our time, the champion of the voiceless and disenfranchised everywhere: Reverend Dr. Jesse Louis Jackson, Sr.

Leo Salazar

4 February 2010

The Hague, the Netherlands

The Art of Leading in China: Entrepreneurship and Corporate Social Responsibility

• Does doing business in China interest you?
• How about Corporate Social Responsbility?

If so, next Tuesday evening, 2 June, 2009, at Pakhuis de Zwijger in Amsterdam might be interesting for you.

De Baak has engaged Mr. Jochum Haakma, the former Consul General of Shanghai, among many other illustrious posts, to speak at our “The Art of Leading in China” series. He is also associated with the NFIA and the NCH, as well as the private sector, and has a good insight into both public and private ventures in China.

See www.debaak.com/theartof for more information.

Despite Cutbacks, Firms Invest in Developing Leaders

This article in today's Wall Street Journal.
http://online.wsj.com/article/SB123395874246058397.html

FEBRUARY 9, 2009, 4:44 A.M. ET

Companies Renew Focus on Employee Training, Betting That Strong Managers Will Help Through the Recovery
· By DANA MATTIOLI

Despite layoffs and recession-starved budgets, many employers are investing in leadership-development programs, hoping not to be caught short of strong managers when the economy recovers.

Identifying and grooming leaders is important in good times, says Bret Furio, senior vice president of consumer lifestyle for Philips Electronics North America. "In times of crisis when the economy is struggling," he adds, "it's imperative."

Like many companies, Philips Electronics NV is trimming its training budget this year. A December survey of 117 large U.S. companies by Watson Wyatt Worldwide Inc. found 23% of respondents had recently cut training programs, and another 18% planned to do so this year.

But Philips will offer its annual Inspire program for 30 high-potential employees, stressing subjects such as business strategy and personal leadership. Participants are assigned to teams to work on a business project. Mr. Furio reasons that investing in leadership development will help Philips through the recession and the recovery.

In a nod to the tough times, Philips trimmed the budget for Inspire, eliminating one tutor and tapping more employees, rather than outsiders, as trainers. It's holding the program near Seattle and Boston, where Philips has many employees, saving the company transportation costs. Last year, one seminar was held in Huntington Beach, Calif.

Philips is typical of many companies, according to Bersin & Associates, a research firm that studies corporate training. Bersin estimates that companies cut overall training budgets 11% last year and projects another decline this year, based on a recent survey of human-resources executives. President Josh Bersin says the deepest cuts are in training for "soft skills" such as communicating with co-workers and conducting meetings. He says leadership development is taking a growing share of training budgets.

Yaarit Silverstone, global managing director for the organizational-effectiveness practice at consulting firm Accenture Ltd., says the emphasis on leadership development is a departure from the past. Ms. Silverstone says companies historically cut leadership-development programs during downturns, but the moves backfired, prompting midlevel managers and top performers to leave when the economy recovered. Now, she says, executives believe that without capable managers, "their ability to come through [the recession] in a healthy fashion is diminished."

Consider Estée Lauder Cos. The New York cosmetics maker Thursday reported lower sales and profit for the period ended Dec. 31, and said it would eliminate 2,000 jobs over the next two years. But Lauder is continuing its leadership-development programs, albeit more cheaply. Lauder typically sends 120 executives to a two- or three-week summer program at Vassar College. This year, it plans to send 60, for one week. In all its leadership programs, Lauder will emphasize innovation and managing change in volatile business conditions.

The budget cuts are hurting business schools, which say companies are sending fewer employees for executive-education courses and ordering fewer custom programs, which can cost hundreds of thousands of dollars. David Newkirk, CEO of Executive Education for the University of Virginia Darden School of Business, says the school began to feel the downturn early last year, as financial companies deferred decisions. He says few companies have dropped programs completely, but many are delaying custom program enrollment by six months or so as they watch expenses.

But leadership coaches say they're still in demand. Author and consultant Paul Hellman has been expecting a slowdown, but says December was his busiest December ever. Mr. Hellman, president of Express Potential, says employers know employees are less likely to jump ship during the recession, and are exhibiting a "let's make sure people are developed" mentality. He says he sees companies cutting costs by using more Web training than in past years; he hosted four "Webinars" in January, compared with six for all of last year.

That's the case at Canon USA Inc., which launched "Canon Academy" in 2008 to expand leadership development. This year, the camera and office-equipment maker is combining Web tools and instructor-led courses to offer training to more newly promoted managers than in the past. The program will touch on strategic decision-making and influencing employees. "Certainly times are tough, but we recognize that employee development needs to continue," says David Metzger, Canon USA's director of management development.

Some consultants see a renewed focus on leadership development, even at companies that are laying off employees. Patrick Sweeney, executive vice president of Caliper, a Princeton, N.J., management-consulting firm, says companies are trying to grab managers' attention and focus them on "keeping the ship afloat." Mr. Sweeney says much of Caliper's current work is geared toward identifying employees with high potential and developing their leadership skills.

Write to Dana Mattioli at dana.mattioli@wsj.com
Printed in The Wall Street Journal, page B4
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